In this assignment, I P1, P2 AND M1 I am going to explain the role of effective communication and interpersonal interaction in H & S C and discuss the theories of communication and then, I will also assess the role of effective communication and interpersonal interaction in H & S C with reference to theories of communication.
Communication is way of exchanging information, giving and receiving a message between two or more people, also this is known as passing on information by speech, behaviour, visuals, signals and writing. Communication is very essential in a health and social care setting; this is because people’s needs need to be met and messages have to be clear for a person to understand. Effective communication in H≻ settings is very vital, as it allows the career to perform their role effectively alongside their colleague’s whist developing supportive ties with service user who came from a different background, religion and culture. People with communication disabilities are at risk of not being able to communicate effectively with their career. The different context which communication can be explained is one to one, group, formal, informal communication.
One to one communication is way of one individual communicating with another, this can be presented to be interpersonal interaction and it can also be done face to face, e-mail, letters, and sign language. One to one interaction is always effective as both of them will be working together effectively and interacts well. For example, one to one communication can take place in a community care home where the service user is talking about their personal problem with the career and the career is helping the individual out with their problem, this is part of effective communication as the one to one interacting is working positively.
Group interaction – is a process by which verbal and non-verbal messages are exchange between a limited numbers, usually from 3 to 20 p...