r social care worker speaks to someone using a service; formal communication can also communicate via Email, Face to face, formal letter. In a health and social setting, formal communication must be order to get a message across correctly for example; when meeting a service user for the time in a care home, it appropriate that the communication should be formal, otherwise the interaction would be misunderstood.
Informal -this also consist of two or more people; it is often spoken using jargon or slang. This type of communication will generally be used in groups of friends or people who you know too well, for example chatting with a friend or colleague in the work place or short conversations during practical assistance. However, majority of the young age group in this day will use informal communication when speaking to someone whether it is by text, instant messaging or face to face. In a health and social setting informal language cannot be used because, if a carer spoke to their service users in a care home using slang, the service user migh...